Terms & Conditions:
In regards to cancellation, we have a strict H2BAR Box cancellation policy. All subscribers MUST request a cancellation by the 19th of the month *prior* to their next renewal on the 10th. So, say you want to make sure you do not renew on February 10th, you must have your cancellation in by the 19th of January. If you cancel after January 19th, you will renew on February 10th and your last box will be the March box.
We cannot offer refunds for prepaid subscriptions due to logistics arrangements in our warehouse. If you purchase a 3-month subscription (for example) and cancel immediately, you will receive the 3 boxes and you will not auto-renew after the 3 months have been fulfilled. If you do not cancel, you will continue to renew on a 3-month basis. ALL SUBSCRIPTIONS RENEW.
All cancellations must be done via email: firstname.lastname@example.org to request cancellation. Please write your full name, e-mail address and request in the e-mail. We cannot accept emails that simply say, “cancel” without information; sometimes e-mails do not reflect the subscriber. As we work through thousands of emails a day, we want to be able to assist you properly!
Note: Once we receive your cancellation, you are canceled. You may not get an immediate response for 7-10 days while we process your cancellation. But, you will receive an email confirming your confirmation – hold tight!
Frequently Asked Questions:
- What is the H2BAR Box? How much does it cost? The How to be a Redhead (H2BAR) Box is a monthly subscription box for redheads. For USA residents, it is $20.48 per month. For 3 months: $58.00. For 6 months $110. For 1 year $204 When will my box ship? All boxes ship on the 1st of every month. The H2BAR Box warehouse is in Wilmington, NC. Expect your box the 1st week of every month.
- Do you change prices frequently? No! Since 2015, we have only changed the price once and it took us until early 2019 to do so. We do not intend to raise prices again. We do have to keep up with the needs of subscribers and the rising costs of postage and other logistics.
- How are the products selected? We work meticulously every day. We test every product and if approved through the 10-day testing process, it’s considered for inclusion in the box.
- How does the pricing work? When am I re-billed? For monthly subscribers: All subscribers are re-billed on the 10th of every month for next month’s box. So, for example, say you receive your February box on February 1st. You will be re-billed on February 10th for March 1st’s box, etc. If you have a prepaid subscription (3 months, 6 months, 1 year), you will renew once your prepaid subscription is up. For example, if you purchase 3 months and receive the 3 months of boxes, the next month (on the 10th of the month), you will renew for another 3 months. ALL SUBSCRIPTIONS RENEW!
- Can I cancel my subscription? At any time! We want our customers to look forward to the H2BAR Box arriving each month. Please see above Terms and Conditions about the H2BAR Box and our cancellation policy.
- Can I return items? H2BAR Boxes, beauty products + hair accessories, once received, can NOT be returned to the H2BAR warehouse due to sanitary conditions. All sales are final once received. If there is a purchase of apparel and the size is wrong, we will gladly return items up to 30 days.
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